Privacy Policy

2. Information We Collect

We may collect information about you in a variety of ways:

• Personal Identification Data: Name, email address, phone number, shipping address, billing address, and WhatsApp contact details provided when filling inquiry forms or registering.
• Inquiry & Discovery Preferences: Jewellery styles, metal finishes, occasion types, budget preferences, and custom bridal notes submitted via our interactive discovery tools.
• Technical & Device Data: IP address, browser type, operating system, geolocation estimates, referring URLs, device type, and page browsing patterns.

3. How We Use Your Information

Having accurate information about you permits us to provide a seamless, bespoke jewellery experience. Specifically, we use your information to:

4. Cookies & Analytics Technologies

We use cookies, web beacons, and local storage tokens to remember your shopping cart preferences, country currency selection, and browsing session. You can manage or disable cookie preferences through your personal browser settings at any time.

5. Sharing & Disclosure

We do not sell, rent, or trade your personal information. We only share information with trusted third-party service providers who assist us in operating our platform:

• Logistics & Courier Partners: Delivery carriers (for shipping jewellery safely and securely).
• Communication Providers: SMS / WhatsApp gateway providers (e.g. MSG91) solely for transactional notifications and authentication.
• Legal Compliance: When required by law or to protect the rights, property, and safety of Zeveras and our customers.

6. Data Security & Storage

We use strict administrative, technical, and physical security measures (including SSL/TLS 256-bit encryption) to protect your personal information. While we take every precaution to safeguard your data, please remember that no electronic transmission over the internet can be guaranteed 100% immune from vulnerabilities.

7. Your Privacy Rights

Depending on your jurisdiction, you have the right to request access to your personal data, rectify inaccuracies, or request the deletion of your account records. To exercise these rights, please email us directly at support@zeveras.com.

8. Contact & Grievance Officer