Shipping Policy
Effective Date: September 25, 2026 • Last Updated: September 2026
This policy explains how we process and ship your Zeveras order, from confirmation to your doorstep.
1. Overview
This Shipping Policy applies to all orders placed on zeveras.com. All orders are dispatched through trusted logistics partners with protective, tamper-proof packaging.
2. Order Processing Time
For standard, non-customized products, shipment typically begins within 5 days of us receiving your order.
This is the time we take to pick, quality-check, and pack your order before handing it to our courier partner — it is separate from the courier's own transit time.
3. Custom & Bridal Orders
Made-to-order, custom-sized, or personalized bridal sets require additional production time before they are ready to ship, and are not covered by the standard 5-day processing window above. Our team will share an estimated production timeline when you place a custom or bridal order.
4. Delivery Timelines
Once shipped, delivery timelines vary depending on your delivery location, the courier's serviceability in that area, and local logistics conditions. Metro cities are generally served faster than remote or non-metro pin codes. An estimated delivery date is shown at checkout and in your order confirmation, but this is a guideline rather than a guarantee.
5. Shipping Partners & Tracking
Once your order ships, you'll receive a tracking link by email, SMS, or WhatsApp so you can follow it to your doorstep. All shipments require someone to be available to receive the package at the delivery address.
6. Delays Beyond Our Control
Zeveras is not liable for delivery delays caused by circumstances beyond our reasonable control, including adverse weather, courier network disruptions, customs clearance, regional restrictions, or incorrect address details provided at checkout.
7. Contact Information
Zeveras Shipping Desk
Email: support@zeveras.com
Hotline / WhatsApp: +91 9910198155
Locations: Delhi, India